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At LILGO, we believe every child deserves the freedom to play, explore, and grow with joy.
We carefully select and create products that inspire outdoor adventures, encourage active play,
and keep children safe along the way.
Our mission is simple: to build a world where kids can laugh louder, ride farther, and live brighter.
Frequently Asked Questions
All orders are processed within 1–3 business days.
Once shipped, delivery typically takes 3–7 business days within the U.S.
You’ll receive a tracking number via email as soon as your order is on its way!
Once your package leaves our warehouse, you’ll receive an email with your tracking number and carrier link.
If you don’t see it, please check your spam or promotions folder — sometimes our emails love to hide there!
We accept returns within 14 days of delivery for unused items in their original packaging.
To start a return, please contact us via e-mail with your order number.
Once approved, we’ll send you the return shipping instructions.
We’re so sorry! Please send photos of the damaged product and packaging to our e-mail
within 7 days of delivery.
We’ll make it right with a replacement or refund.
At this time, we do not offer gift wrapping or bundle options.
However, every LILGO product is thoughtfully packaged — ready to be gifted as is!
We’re always exploring ways to make gifting easier, so stay tuned for future updates
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